What to Expect when you first call, text, or email:
Simply contact me (call 502.338.3658 or email Amy@Heartfeltsenior.com)
Once we are introduced then I’ll ask you something like, “How can I help or please tell me what’s going on?”
I listen, ask questions, and get a full understanding of whats going on and how I can help.
Then I communicate my thoughts on the situation and tell you next steps like what I think your options may be. We say goodbye, that I’ll reach back out soon, and then I immediately get to work.
I’ll research options, check out pricing, availability, communicate with my contacts at the various buildings, etc. I don’t give them your contact information so they only communicate with me at first. They can have your contact information when YOU are ready.
I narrow down your options, set up tours (based on your schedule, preferences, and needs). We will tour quickly if this is urgent or tour when timing is appropriate.
I help you understand everything through the process and even go on the tours to point things out along the way plus clarify everything you are seeing and hearing which also helps with a pros and cons later on.
I’ll be your guide, mediator, and friendly face through this process but YOU make the ultimate decision and decide what’s best for you. I help arrange meetings, calls, etc. to keep you less stressed but you are the focus and decision maker.
Call 502.338.3658 today for my help!